CMF Soccer Coaching Official Cancellation Policy

CMF Soccer Coaching are committed to providing the best possible service, whilst being flexible and understanding. Please understand if a cancellation is made in ample time then we will do our utmost best to rearrange the session to a time that suits better. If the cancellation is made with insufficient time, then we will have to follow the cancellation procedure. Please see below our cancellation policy:

Cancellation Cut-Off Point
We have to operate a 24 hour cancellation cut-off point, any cancellations made after 24 hours prior will result in that session being lost with no refund given

Non-Attendance
Should a player not attend any session then that session will be lost with no refund or extra sessions made.

Weather
As we are not in control of the weather in Melbourne it may mean the cancellation of a session at short notice. If this happens you will be notified by text and by our facebook page at our earliest opportunity. If a session is cancelled, we will endeavor to re-schedule that session as soon as possible.

 

How can I notify the coach of the cancellation?
In the case of a cancellation it is important you text or ring the coach who will be taking your session.

What happens if I cancel part-way through a block booking?
Unfortunately, we cannot offer any refunds once committed to a block booking.
 

Cancellation Policy FAQ's